Contact Us

Data Protection Policy

The Society for the Prevention of Cruelty to Animals (SPCA) values the privacy and security of personal data of its users and stakeholders. As such, we have developed this data protection policy to inform you about how we collect, use, and protect your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore.

Purpose:

This data protection policy outlines the principles and guidelines that govern the collection, use, disclosure, and retention of personal data by the SPCA.

Scope:

This policy applies to all personal data collected by the SPCA from users and stakeholders, whether through our website, mobile applications, social media channels, or other channels.

Collection of Personal Data:

The SPCA collects personal data in a lawful and fair manner for the purpose of providing our services and activities. We will obtain your consent before collecting any personal data from you, unless we are exempted from doing so under the PDPA.

We may collect personal data such as:

  • Name
  • Contact details (phone, email, address)
  • NRIC or Passport number
  • Photographs or videos
  • Donation history
  • Volunteer history

Use of Personal Data:

The SPCA uses personal data for the following purposes:

  • To provide our services and activities
  • To process donations and payments
  • To keep you informed about our activities and events
  • To recruit and manage volunteers
  • To comply with legal and regulatory requirements

Disclosure of Personal Data:

The SPCA may disclose personal data to third parties, such as service providers, partners, and regulatory authorities, only for the purposes stated above or as required by law. We will take reasonable steps to ensure that such third parties are bound by confidentiality obligations and comply with the PDPA.

Retention of Personal Data:

The SPCA will retain personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law.

Security of Personal Data:

The SPCA will take reasonable steps to protect personal data from unauthorized access, disclosure, or misuse. We have implemented appropriate security measures, such as access controls and encryption, to ensure that personal data is safeguarded against threats and vulnerabilities.

Data Protection Officer:

The SPCA has appointed Felix Seah as our Data Protection Officer. He can be contacted at 6287 5355 or [email protected] for any queries, feedback, or concerns regarding the protection of personal data.

Changes to the Policy:

The SPCA reserves the right to amend this data protection policy at any time. We will notify you of any material changes to this policy through our website or other channels.

 

Last updated: 28 March 2023